Subscription module: simple subscription - prices filled in automatically

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Posted on by CU28111444-0

I'm trying to find my way in the subscription module but can't seem to make it work the way I want to. I have created a simple item, which can be used for a subscription.
I have found that, since it's only a subscription and not linked to the sale of an item, I need to set my item to non-inventory. I have added a price:

However, when I add it to a subscription contract for a customer, the price is not filled in automatically. Is there a way to do this?

I have also tried to look at the subscription pacakges but can't seem to make it work that way either or I'm messed up with my item types. If someone could explain this to me if it's possible?

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Dynamics 365 Business Central

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Montassar Krichi 231 on at

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Hi,
you can fix this by using a Recurring Sales Line Template

Go to "Recurring Sales Lines" in BC.

Create a template that includes your non-inventory item with the appropriate price.

Link that template to the customer card or call it during subscription setup.

This will allow Business Central to auto-fill price when the item is used.

Please if this helps mark it as verified :)

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CU28111444-0 45 on at

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@Montassar Krichi thanks for your reply, but I don't see how this would work in a subscription module since only items marked for subscription can be used in that module and only items not marked for subscripion can be used in recurring sales lines.

I can use the recurring sales lines but then I would need to create my invoices manually each month. I wanted to automate it using the subscription module, but this seems too rigid to me

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Montassar Krichi 231 on at

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CU28111444-0 You're absolutely right and thank you for pointing out that key limitation:

you can still automate price filling using "Price Calculation Formula"
Instead of entering the price manually each time, create a default Subscription Template for your service:

Go to Subscription Templates.

Add a line with:

Type = Item

Your Subscription-flagged Non-Inventory Item (e.g., IT Support)

Quantity = 1

Calculation Base Amount = 1200

Base % = 100

Link this template when creating new subscription contracts.

That way, each time a subscription is created, the line fills in with your fixed amount.

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CU28111444-0 45 on at

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@Montassar Krichi that's where my problem kicks in, I can't make that work because of the following:

In the subscription templates/packages, you can only work with items which have been set-up as subscription option - invoicing item:

Other items are not selectable

On the other hand, subscription contracts don't show this type of item. They show the other two types, but not the type used i n the subscription templates. Therefore, I can't make the link between both to do it in a simple way.

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AXEON Man 1,063 on at

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Welcome to the STEEP learning curve.

First, the item must be a non-stock so you can select "Subscription Item" in that option field:

"Invoicing Item" is something I don't quite understand yet but you likely don't need it. This is how Singhammer (the team that made the module) describes it:

Subscription Packages make you think you need it, just leave that "Invoicing Item No." blank, it's not needed.

The term "Subscription Package" is really a misnomer. It is a collection of attributes for the Subscription Items that are activated when you select an "Assigned Item" for a Subscription or in a Sales Order.

What's important to get your pricing is what you choose for "Calculation Base Type" in the Subscription Package.

I use "Item Price".

So, when you pull the Subscription Line into the Subscription, it will bring the Item Price with it.

I've spent over 100 hours testing and trying to understand this module. It's really powerful but with its capacity comes complexity.

Good luck!

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Ramesh Kumar 7,527 Super User 2025 Season 2 on at

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You're definitely not alone in wrestling with the Subscription module in Dynamics 365 Business Central — Its fairly new and we all are learning everyday. May be below will help you

https://community.dynamics.com/forums/thread/details/?threadid=79053638-862e-f011-8c4e-0022481fa6ba&utm

Thanks

Ramesh

If this was helpful, please check the "Does this answer your question?" box and mark it as verified.

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Sohail Ahmed 11,136 Super User 2025 Season 2 on at

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Adding more details: https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave2/smb/dynamics365-business-central/manage-subscription-billing-revenue-expense-recognition

Mark this answer as verified if it helps you.

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Gerardo Rentería Ga... 25,157 Most Valuable Professional on at

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H

I suggest you also check out the official Yammer/Viva Engage group for this module.

Viva Engage : Dynamics 365 Business Central Partner Community (Formerly: Development) : Subscription Billing for Business Central : Nuevas conversaciones

Best

Gr

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