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Microsoft Dynamics AX (Archived)

Unable to delete transactions on special condition

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Posted on by 170

Hi,

We have a special condition that is incorrect and needs to be deleted.  However, when I go into the transactions, delete is not an option.  Any idea what is preventing them from being deleted?

Thanks,

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  • Weaveriski Profile Picture
    23,616 Moderator on at
    RE: Unable to delete transactions on special condition

    Standard AX

    2015_2D00_10_2D00_19_5F00_18_2D00_42_2D00_51.png

  • Weaveriski Profile Picture
    23,616 Moderator on at
    RE: Unable to delete transactions on special condition

    If alt +f9 does not work I guess they never wrote a delete option into the customization. Can you check the specification?

  • Martin Dráb Profile Picture
    236,172 Most Valuable Professional on at
    RE: Unable to delete transactions on special condition

    Nope, I don't have such a thing in AX 2012 R2. It's a customization, isn't it?

  • mikefern Profile Picture
    170 on at
    RE: Unable to delete transactions on special condition

    When viewing a customer, under the "Sell" tab is a button labeled "Special Conditions".  Once you click on that, you'll see the special conditions assigned to the customer.  If you highlight one, you have a Transactions button where you can go in and normally be able to delete the transactions so you can then delete the special condition.  It is not allowing this for some reason.

    Thanks

  • Suggested answer
    Weaveriski Profile Picture
    23,616 Moderator on at
    RE: Unable to delete transactions on special condition

    What is the menu path to that screen? Does not seem standard but I dont know every screen!!

    Select the record you require, press Alt+F9 - what does it do then?

  • mikefern Profile Picture
    170 on at
    RE: Unable to delete transactions on special condition

    Hi,

    You cannot delete a special condition with transactions so I go to the special condition and view the transactions so I can delete them but that option is not available.  Please see screenshot attached.

    Thanks!2313.Screenshot_5F00_16.png

  • Martin Dráb Profile Picture
    236,172 Most Valuable Professional on at
    RE: Unable to delete transactions on special condition

    I'm sorry, but it's not clear at all what table and condition you're talking about. Please give us more information; we can't help you without it.

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