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Microsoft Dynamics GP (Archived)

Negative check amount in Bank deposit

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Hi folks,

Please help me out with this issue.

There is cash receipt voided in the RM and it creates a negative deposit amount in the Bank Deposit window.

The AR told me that the customer wrote the check wrongly and it was sent back by the bank. then the customer sent in another check that got applied to the invoice and deposited later.

What should I do to clear the negative deposit amount?

Thank you in advance for your support.

Nhi

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