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Customer experience | Sales, Customer Insights,...
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There's a problem communicating with the server. Please try again.

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Posted on by 15

Hi

Has anyone else been getting this error message for the past few hours?

Thanks

Gemma

  • Suggested answer
    Nya Profile Picture
    Nya 29,058 on at
    RE: There's a problem communicating with the server. Please try again.

    Hi Gemma,

    Great to hear that.

    This thread will be closed.

  • Gemma2020 Profile Picture
    Gemma2020 15 on at
    RE: There's a problem communicating with the server. Please try again.

    Thanks Nya. There were some other changes in CRM that had caused this issue but all resolved now.

  • Suggested answer
    Nya Profile Picture
    Nya 29,058 on at
    RE: There's a problem communicating with the server. Please try again.

    Hi Gemma,

    Please try to run the Health Check by referring to the following two links and resolve it according to the result.

    Run a health check

    View health check results

    It is most likely caused by the deactivated marketing actions or plugins.

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