Cannot set properties on a Create-step in workflow

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Posted on by Shelley Vuong

I'm trying to configure a workflow that will create a new order record when the status is updated. When i click on "Set Properties" I get an error looking like this. I know that there are no problems loading or accessing the order entity and the form.

Any idéas on how this can be solved?

5367.error.JPG

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LuHao 40,892 on at

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Hi partner,

This is a general error and does not contains any useful information.

I would recommend you clear the browser cache or change another browser to see if it works.

Also, could you provide a screenshot of the workflow?

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ba365guy 2,950 on at

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This is very generic information.

Please close the workflow window. Clear Browser Cache and Try again.

If you face the same error continuously, please contact MS support.

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Shelley Vuong 45 on at

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The same problem still exist after clearing cache and trying different browsers, both egde and firefox (I usually use chrome)

1 people found this reply helpful.

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Shelley Vuong 45 on at

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I can't see any problems with the workflow itself. I just can't open the set properties form.

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Francesco Vismara 25 on at

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i had a similar problem, i solved it just adding a step:

add an update step where you update the record created in the create step.

I dind't check if my problem is now solved, but the workaround worked. Good luck :D

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Satish Tiwari - CRM on at

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Hello Shelley,

If you are still facing this issue then I would request you to submit a support ticket so that Microsoft can assist you on this issue.

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