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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Service Call Entry/Upd...
Microsoft Dynamics GP (Archived)

Service Call Entry/Update Window

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Posted on by Community Member

Hi Guys,

i am working for extraction the detail from database using SQL Query.

here i supposed to extract the information from the tables related to window Service Call Entry/update 

i found the table SVC00200. i got most of the information in this table but i am not able to locate the table name where i can retrieve the Equipment number.

please help me out on this.

thanks 

vineet sharma

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  • Suggested answer
    babubaskaran@outlook.com Profile Picture
    babubaskaran@outloo... 12 on at

    Hi Vineet,

    Have you tried SVC00202 - Service Call Equipment and SVC00300 - Serial Master - Equipment Master

  • Community Member Profile Picture
    Community Member on at

    hi BABU,

    thanks for your  suggestion.

    i tried with these table but there is no Equipment number information column. i found SERLNMBR column which hold the same value as Equipment number. but as table description this is Serial number.

    so now the question is, are both same or its different from each other. if it is then how to find Equipment number column .

    thanks 

    Vineet Sharma

  • Verified answer
    babubaskaran@outlook.com Profile Picture
    babubaskaran@outloo... 12 on at

    Hi Vineet,

    Yes SRLNMBR is equipment number please use the same.

  • Community Member Profile Picture
    Community Member on at

    thank you very much

  • Community Member Profile Picture
    Community Member on at

    Hi Vineet.

    To link a service call (SVC00200) to an equipment record (SVC00300) you will need the SVC00202 table.

    Join SVC00200 -> SVC00202 on CALLNBR, then SVC00202 -> SVC00300 on EQUIPID. 

    Scott

  • Community Member Profile Picture
    Community Member on at

    thanks Scott.

    i did in the same way ..

    thanks a lot .

    one more doubt i have there are  two tables one SVC00300 and SVC0300V the same record we have in both table  can we use SVC0300V  for the same . or for what purpose we have this table

  • Community Member Profile Picture
    Community Member on at

    The SVC00300V is a SQL View with about 9 columns in it. Depending on the what info you want from the equipment record, it may be what you need. Either one will work and is the same data.

  • Community Member Profile Picture
    Community Member on at

    Okay,

    Thank you very much for your time

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    HI Vineeth,

    Equipment no can be found in svc00300 Table.

    But the link to this table is through svc00200 (Item no) table

    svc00200.srvrectype=svc00202.srvrectype and svc00200.callnbr=svc00202.callnbr

    svc00202.itemnmbr=svc00300.itemnmbr and svc00202.equipid=svc00300.equipId

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