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Small and medium business | Business Central, N...
Suggested answer

BC 18.2 On Prem / SPN Problem when restart instance

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Hello all,

I've Business Central V18.2, the services are installed on a server and the web services installed on other one.

When I restart one instance, I can't access at all my instances.
i've an SPN error on each instance.

In the event viewer of the Web services server I've these errors :

"The SPN configuration (delegation) was not set correctly. Server connection URL: “net.tcp://...:7046/DynamicsNAV18_DEV/Service”. SPN Identity: "DynamicsNAV/...:7046"
The remote server did not satisfy the mutual authentication requirement."

"Website Access Error
Type: Microsoft.Dynamics.Nav.Types.Exceptions.NavSCOpenConnectionException
Message: The Service Principal Name (Delegation) configuration was not set correctly. Server connection URL: “net.tcp://...:7046/DynamicsNAV18_DEV/Service”. SPN Identity: "DynamicsNAV/...:7046"
The remote server did not satisfy the mutual authentication requirement."

I have to restart the two servers to have new accesses.

If there is a delegation problem I don't understand why when I restart everyhting is working.
I believe that I've correctely configured the SPN.
I've followed many tutorials about this but I've always this problem.

Of course, I've not this problem when the services and web services are installed on the same server.
On Navision 2013 I've not this problem on the same architecture.

  • Suggested answer
    Marco Mels Profile Picture
    on at
    RE: BC 18.2 On Prem / SPN Problem when restart instance

    Hello,

    Did you provision a domain account to start up the service?

    You could opt to choose “any authentication protocol” and then also set AllowNtlm=True. If this works, then change ServicePrincipalNameRequired=True and AllowNtlm=False and if that results to the following error:

    The remote server did not satisfy the mutual authentication requirement

    image

    Something in the Kerberos authentication went wrong. Best is to raise a support ticket with Microsoft.

    Thank you.

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