Manual Payments

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Posted on by Nia Stockwell

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Hi All,

When entering manual payments of cash type the next cheque number increases. The payment was selected as a type of CASH and this then showed on the chequebook register as a withdrawal. Why does this transaction take up the next cheque number? When looking for the cheque number used for this transaction it doesn't exist in the chequebook register. How can a cheque number be skipped for a cash transaction?

Any help will be much appreciated.

Kind Regards,

Nia.

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Community Member on at

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Are you looking at the 'Payment Number'...as opposed to the Cheque Number?

Ian.

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Deborah Bergman 1,465 on at

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You can override the checque number field with an alpha/numeric desctiption (I usually use the vendor ID and date for the "checque number". It's easier to match up if you use the bank reconciliation process for the cheque book as well.

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Victoria Yudin 22,769 on at

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Nia,

I use manual payments all the time and have never seen this happen. Can you duplicate this at will? If so, what version and build of GP are you using? Are there any modifications or 3rd party products installed?

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Nia Stockwell 725 on at

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Hi both,

Thank you for the replies!

Ian, the customer is positive it is using the next cheque number.

Victoria, I have been unable to recreate this and find it incredibly strange. They have one third party product but this is for SOP. I have logged the issue with Microsoft but they said they have only seen the scenario happen once and it was due to a Third Party Customization.

I am starting to think it is user error though as it is proving impossible to recreate!

Kind Regards,

Nia

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Nia Stockwell 725 on at

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Hi Deborah,

The issue is that if you look at the setup screen the next cheque number is say 1001, then a manual cash payment is entered which takes the next payment number from the setup screens. No where in the transaction is the cheque number 1001 referenced. The transaction is posted and it shows on the chequebook register as a withdrawal with the payment number. However when you go back into the chequebook setup screen the next cheque number has now increased to 1002. Therefore a physical cheque has been skipped.

Kind Regards,

Nia.

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mckinar 5 on at

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We use GP 2010 and this same scenerio happens to us. I would love to figure out how to make it not use a check number.

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Deborah Bergman 1,465 on at

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When I open manual payments the check type is the default, so when I select a checkbook - it inserts the next check number from the checkbook setup, however, when I change the radio button to Cash the document number changes, since the number may not have any real meaning to me - I override this with other information like WT ACME 3-21-14 (this tells me it is a wire transfer to Acme on March 21, 2014).

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