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User deleted a purchase credit memo document

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Posted on by Alaa Ramadan

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A purchase credit memo craeted with incorrect information. The Cancel button is not avaailble. user hit the delete button. deleting this document did not change anything in GL or in the Vendor file. In GL and Vendor File there are still records and they are not deleted.

It's understood now that correct action was to create a dummy invoice to offset the credit memo.

The question, what;s the impact of the deletion action above.

Thanks

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YUN ZHU 74,036 Super User 2024 Season 2 on at

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RE: User deleted a purchase credit memo document

Hi, I recommend creating a dummy Sales Invoice to reverse the original Credit Memo (Same quantity and amount) and never delete the data in Ledger Entries directly. Because it may also be associated with Vendor Ledger Entry, Value Entry, Vat Entry, etc. tables.

Hope this helps as well.

Thanks.

ZHU
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Vaishnavi J 3,056 on at

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RE: User deleted a purchase credit memo document

Hi,

Either create a record deletion tool and delete the entries from all the ledger entries.

or put a reversal entry to remove the accounts impact and posted the Purchase credit memo again so the accounts are reflect with proper documents.

If my answer was helpful to you, please verify it so that other users know it worked. Thank you very much
Alaa Ramadan 4,084 on at

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RE: User deleted a purchase credit memo document

Thank you Vaishnavi

In that case what do you recommend to do with those existing ledger entries?
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Vaishnavi J 3,056 on at

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RE: User deleted a purchase credit memo document

Hi,

Cancel action is only visible in Posted Purchase Credit Memo when you have created and posted purchase credit memo using cancel or correct action in Posted purchase Invoice only.

Since you have delete the Posted Purchase credit memo it is only deleted from Purchase Credit Memo table and not from the ledger entries table.

So you would still see the ledger entries for that Purchase Credit Memo and which can cause issue when auditing the accounts.

If my answer was helpful to you, please verify it so that other users know it worked. Thank you very much.