Hello,
Our firm recently implemented D365 Business Central for Finance and Operations under the development, implementation and guidance of a Microsoft Gold ERP Partner and have been shocked and disappointed to experience rudimentary, business-impacting failures with every new release of D365 BC. I fear what the April release will bring and the impact it will have to our business, and productivity of the Finance and Technology team.
- We have experienced changes to our production prior to our sandbox environment. (November/December 2018)
- We have experienced forced/automatic upgrades to our sandbox environment and subsequently to our production environment within one-business and two-business days respectively of a new release coming available. (Most recently in February, 2019)
- We have experienced integration job failures after upgrades where mismatches between the API fields were discovered.
- February release failures produced "BadRequest_NotFound" error messages in Item-Card and Purchase-Order APIs.
Am I to understand that our company is the only one experiencing these issues?
We have escalated these issues through the "Gold' implementation partner and Partner of Record --> through their reseller --> through to Microsoft and have not received a satisfactory response or resolution to our issues. We never would have anticipated such an experience from Microsoft.
Why are releases automatic and not backwards compatible?