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Service | Customer Service, Contact Center, Fie...
Suggested Answer

Bundle product list in UI

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Posted on by 5

I use Bundle product, but after transition to UI in Sales - Products - Bundle Products (tab) the list of products is missing.

Please advise me for decision.

Svetla

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  • Suggested answer
    gisiquei Profile Picture
    Microsoft Employee on at

    3704.web-client-and-UCI.jpg

    Hi there,

    In a test org I could find the tab the commented tab. Could you share a snapshot?

    I would check if the current form is correct and try to switch using the arrow down, also eventually we need to add missing forms to the apps in the app designer.

  • Svetla G Profile Picture
    5 on at

    Hi Giselle,

    That's my screenshot:

    BP.PNG

    The space under "Bundle Product" tab is empty.

    Svetla G

  • gisiquei Profile Picture
    Microsoft Employee on at

    Hi there,

    If you still have access to the classic web interface could you check if the behavior happens there too?

    I would check if the form 'Product' has any javascript code on form properties and if positive would try to disable it and test.

    Also, does the behavior reproduces if you access other product form?

  • Svetla G Profile Picture
    5 on at

    Hi Giselle,

    Yes, I use classic web interface yet, but I test in the sandbox. We hope make transition to UI after resolving the problems. 

    In the classic web interface product bundle form has shown correct:

    pastedimage1590478164184v1.png

    There is another place in UI where the behavior reproduces.

    In the Field Service --> Purchase Order Receipts -->Receipt Products   the list of products doesn't shown too.

    pastedimage1590478900840v2.png.

    But in the Sales--> Orders, Sales--> Invoices we don't have problem.

    pastedimage1590479201409v4.png

    Svetla Gateva

     

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