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Hi,
When creating a service contract, does anybody know if it is possible to add multiple lines with different ship to codes?
IE - We have a contract with Customer A, but we want the shipments to go to different addresses depending on the item on the service contract.
From what I can see, BC wants you to create one contract per customer - Ship to relationship and even filters the items you can add based on this (see below page filters when trying to select an item on a contract with a different ship to)
Any guidance would be appreciated :) Thanks
Thanks Zhu, this is what i thought - we have considered customisation, but just wanted to make sure i wasnt missing anything
Hi, As far as I know, this can't be done, and as on the order, it's one-to-one. You can modify it after it is partially posted, but you can't add a new one.
If you really need it, you can contact a partner to consider customizing it.
Hope this helps.
Thanks.
ZHU
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