web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

🚀 Season of Sharing Community Challenge Launch!
Ask A Community Pro
Introducing our New Video Series: Community Spotlight
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Service contract with ...
Small and medium business | Business Central, N...
Answered

Service contract with multiple Ship-to Addresses

(0) ShareShare
ReportReport
Posted on by OliWall 180

Hi,

When creating a service contract, does anybody know if it is possible to add multiple lines with different ship to codes?

IE - We have a contract with Customer A, but we want the shipments to go to different addresses depending on the item on the service contract.

From what I can see, BC wants you to create one contract per customer - Ship to relationship and even filters the items you can add based on this (see below page filters when trying to select an item on a contract with a different ship to)

pastedimage1678374462712v1.png

Any guidance would be appreciated :) Thanks

I have the same question (0)
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 101,995 Super User 2026 Season 1 on at

    Hi, As far as I know, this can't be done, and as on the order, it's one-to-one. You can modify it after it is partially posted, but you can't add a new one.
    If you really need it, you can contact a partner to consider customizing it.

    Hope this helps.

    Thanks.

    ZHU

  • Verified answer
    OliWall Profile Picture
    OliWall 180 on at

    Thanks Zhu, this is what i thought - we have considered customisation, but just wanted to make sure i wasnt missing anything

  • Suggested answer
    scruffysjb Profile Picture
    scruffysjb 123 on at
    In a Service Contract for a customer with no ship-to assigned, take the Prepare option, then the Select Contract Lines option.
    The list will show you all Service Items that do not have a ship-to assigned. 
     
    If you right click on the Ship-To Code heading it will display a menu and if you select Clear Filter it will then show you all Service Items for the customer regardless of Ship-to.  
     
    You can then select one or more Service Items to add to the Contract.  For each Service Item with a ship-to you will get a warning message, hit Yes and the line will be added to the contract.
     
    - Simon
     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

🚀 Season of Sharing Community Challenge Launch!
Ask A Community Pro
Introducing our New Video Series: Community Spotlight

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the May Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 2,119 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,522 Super User 2026 Season 1

#3
Grigorios Mavrogeorgis Profile Picture

Grigorios Mavrogeorgis 1,177 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Microsoft Training Manuals

Product updates

Dynamics 365 release plans