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Small and medium business | Business Central, N...
Suggested Answer

Assigning a license to user required any role specification of the user

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I have a user who had a Team Member License of Business central, due to some requirement when we updated the license to Business Central Essentials User License the license was not updating but when we change his role from team member to any other role the license got updated.
 
So, is there any document of Microsoft where the role is described for the license or is there restriction from the Microsoft of role in assigning the license?
I have the same question (0)
  • Suggested answer
    Jainam M. Kothari Profile Picture
    15,639 Super User 2025 Season 2 on at
    Hello,
     
    Microsoft does not impose hard restrictions on assigning roles to licenses in Business Central, but licenses (Team Member, Essentials, Premium) define entitlements that control what features a user can access.
     
    If you upgrade a user from Team Member to Essentials in Microsoft 365, Business Central does not automatically sync the change—you must run Update Users from Microsoft 365.
     
    If the user’s profile (role) still uses Team Member permissions, the system may not reflect the new license until the role is changed, because profiles influence UI and permissions.
     
     
  • Suggested answer
    OussamaSabbouh Profile Picture
    5,968 on at
    Hello,
     
    Changing the user’s license (Team Member → Essentials) does not automatically refresh permissions for existing users. Microsoft documents that license-based permissions only apply when the user is first created, so existing users don’t update unless something forces a refresh.
     
    Changing the Role Center simply triggered that refresh — that’s why the license appeared correctly afterward.
     
    Microsoft places no restriction on which Role Center a user can have based on their license; the limitation always comes from entitlements, not roles.
     
    Regards,
    Oussama Sabbouh
  • Suggested answer
    YUN ZHU Profile Picture
    95,542 Super User 2025 Season 2 on at
    Hi, Have you performed the following updates?
     
    Thanks
    ZHU
  • Suggested answer
    Valentin Castravet Profile Picture
    31,383 Super User 2025 Season 2 on at
    If by role you mean a user's profile, then there's no restrictions. You can technically use any role with any license. There must have been another reason the user's license was not updating. 
     

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