web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Add File Without Exten...
Service | Customer Service, Contact Center, Fie...
Unanswered

Add File Without Extension to Email Attachments

(0) ShareShare
ReportReport
Posted on by Jose Abad 40

Hi, 

I have a problem with adding a file without extension in attachment email. I understand that i have a blocked list of extension in SYSTEM configuration but any extension not match with this case. Anyone who knows about an workaround of this or i lose something in configuration.

pastedimage1627415257357v1.png

I have the same question (0)
  • Community Member Profile Picture
    Community Member on at

    Hi partner,

    The file without extension can't be added to the attachment of email in CRM, which is by-design.

    pastedimage1627439495346v1.png

    But i found that it can be added into the note.

    pastedimage1627439755695v3.png

    So you maybe add 'timeline' control to the Email form. From the "Timeline", you can add a Note to a email.

    Go To Settings > Customizations >  Customize the system > Entities > Email > Forms to open one form.

    pastedimage1627439831340v4.png

    Navigate to 'Insert' tab and add timeline.

    pastedimage1627439509375v2.png

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
FSRon Profile Picture

FSRon 72

#2
James White Profile Picture

James White 25

#3
11manish Profile Picture

11manish 22

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans