Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

HTML Webresource does not show on Mobile App

(0) ShareShare
ReportReport
Posted on by 1,260

I'm using Dynamics 365 v8.2 and Dynamics 365 for phones (Mobile app)

HTML WEBRESOURCE:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "www.w3.org/.../xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<title></title>
<script src="ClientGlobalContext.js.aspx" type="text/javascript"></script>

<script src="smsmt_/Scripts/Contact/ContactForm.js" type="text/javascript"></script>

</head>
<body>
<div class="divImage">
<img src="...image src" alt="Click To Call" id="WebResource_ClickToCall" style="float: left;" />
</div>
</body>
</html>

*This post is locked for comments

  • Suggested answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: HTML Webresource does not show on Mobile App

    Hi Marjorie,

    Based on the documentation, web resources support is available is introduced in V9 and not in v8.2.

    docs.microsoft.com/.../iframe-web-resource-support-dynamics-365-phones-tablets

    Hope this helps.

  • Suggested answer
    Arun Vinoth Profile Picture
    Arun Vinoth 11,615 on at
    RE: HTML Webresource does not show on Mobile App

    I remember this HTML webresource limitation & it’s resolved later in some 9.0 build

  • MRVIX Profile Picture
    MRVIX 1,260 on at
    RE: HTML Webresource does not show on Mobile App

    Hi Rawish,

    Yes, I've gone through this article already. All enable for mobile and tablet has been checked. But still the HTML webresource does not display in Mobile.

  • Suggested answer
    Rawish Kumar Profile Picture
    Rawish Kumar 13,756 on at
    RE: HTML Webresource does not show on Mobile App

    Hi Marjorie,

    Did you make sure it is available for mobile phones . Please do necessary checks as given here : www.inogic.com/.../access-web-resources-from-dynamics-crm-tablet-and-mobile-apps

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Daivat Vartak – Community Spotlight

We are honored to recognize Daivat Vartak as our March 2025 Community…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Tip: Become a User Group leader!

Join the ranks of valued community UG leaders

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,516 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,403 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans