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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Issue when using Dynam...
Microsoft Dynamics CRM (Archived)

Issue when using Dynamics 365 JavaScript in Internet Explorer

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Posted on by Alberto Rdz Pinal 5

Hi everyone,

I have a problem with a JS function that is triggered in OnLoad event of a form within CRM, so this JS is working fine in Google Chrome and Microsoft Edge but not in Internet Explorer. 

It looks like in IE the "Reference Path" to other JS library is not being loaded.

The Internet Explorer info is the following:

8206.ie.PNG

Do you have any idea about why it's happening?

Best regards and thanks in advanced!

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I have the same question (0)
  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,628 on at

    Hi,

    you can try to upgrade the version, it seems you are not using the latest version of IE.

  • Verified answer
    NODAL Profile Picture
    NODAL 860 on at

    Hi Alberto,

    There could be chances that you js somewhare have some syntext error which IE could not able to resolve.

    Do following steps to find syntext error if any.

    Open crm in IE

    hit F12

    Open record for which onload is written

    Monitor console tab

    It will definately give you some idea what's going on.

    Regards,

    Ketan

  • Suggested answer
    Nithya Gopinath Profile Picture
    Nithya Gopinath 17,078 on at

    Hi Alberto,

    Some Javascript functions might not work in IE11.

    answers.microsoft.com/.../3c4f5e13-5c9b-4953-920d-02da32d8b9c3

    You can try debugging in Developer Console to get the error.

    us.hitachi-solutions.com/.../internet-explorer-developer-tools

    stackoverflow.com/.../inline-javascript-not-loading-on-ie11

    Hope this helps.

  • Alberto Rdz Pinal Profile Picture
    Alberto Rdz Pinal 5 on at

    Thanks a lot Ketan, it was an error with the syntaxis of the JS, it's missing a semicolon, so Chrome and Edge have the ability to run this type of syntaxis but IE not. The problem was solved by fixing the sintaxis in JS.

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