Async Pop-up alerts when new queue item is created?

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Hi all,

Hoping someone can point me in the right direction. We have a requirement on a project to create an pop-up alert to owners of a queue whenever a new queue item appears in a queue that they own. I have tried googling but only ever seem to find e-mail alerts or on-demand workflows using 'Stop Workflow with status of...' in order to display alerts. But this doesn't meet our requirements.

Is there any tutorials or info available which I'm missing? Essentially, if user X owns a queue and a new queue item comes into that queue (from an e-mail to case workflow for example), then a pop-up for the user occurs either instantly or next time they log in to say a new item has appeared in their queue. We are using CRM 2015 on premise.

Thanks in advance for any help

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You can add a webresource on the dashboard (Html Or Aspx). There you can search for the newly created item and show popup to the user. The instant popup can only be shown if the user stays on the dashboard and you keep checking for a new item using the web resource in some time interval. Otherwise you can run the web resource when the dashboard is loading and show the popup.

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