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Customer experience | Sales, Customer Insights,...
Suggested Answer

Unable to edit field in Mass Edit

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Posted on by 75

Hi,

I am unable to edit the marked field when i try to do a mass edit via Advance Find. They seem to be greyed out on the mass edit form. Can you tell me the way to unlock the field so we can update it using Mass Edit

Thanks!

pastedimage1593678541571v1.png

I have the same question (0)
  • LuHao Profile Picture
    40,892 on at

    Hi Sudeep,

    Can you check if this field is read-only on the main form?

    pastedimage1593684139192v1.png

  • Sudeep Profile Picture
    75 on at

    Did that, it isnt read ony.

  • a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Hello,

    Does that field have event handlers attached to it?

  • Sudeep Profile Picture
    75 on at

    None. I did check that also checked if there are any Field Security attached to it, but there isnt

  • Suggested answer
    Bipin D365 Profile Picture
    28,985 Moderator on at

    Hi,

    Can you check if you have enabled or created multiple main form for the same entity and in one of the form field is read only.

    you should also check quick create form.

    If found helpful, Please mark my answer verified.

  • Sudeep Profile Picture
    75 on at

    Thanks for the response. I checked around 13 forms and none of them have that field in. So its really strange that its not allowing us to do the mass edit.

  • Suggested answer
    Charles Abi Khirs Profile Picture
    3,569 on at

    Hello,

    Can you edit this field in the normal form?

    Did you try with Admin user?

    Do you have field security on it?

    Do you have the append/append to permissions on the needed entities?

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