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Microsoft.Dynamics.GP.Web.Services.Runtime.Process.exe

Posted on by 95

Hey Everyone!

We currently have an old server here that we have installed Server 2012 x64, SQL 2012 x64, and GP 2013 on. Installation went well. Client App works fine. Web Client install did not present with any errors either, however it is not functioning correctly. Each time we launch the web client we can log into the site. Log into GP and select a company, however when the page begins to load "Applying Personal Settings" is displayed and the website presents with an error in the status notification in the bottom right. Event viewer gives the following:

Event 1000, Application Error

Faulting application name: Microsoft.Dynamics.GP.Web.Services.Runtime.Process.exe, version: 1.0.120.0, time stamp: 0x504a87b2
Faulting module name: KERNELBASE.dll, version: 6.2.9200.16384, time stamp: 0x5010ac2f
Exception code: 0xe0434352
Fault offset: 0x00014b32
Faulting process id: 0xd14
Faulting application start time: 0x01cdad63e432f780
Faulting application path: C:\Program Files (x86)\Microsoft Dynamics\GP2013\Microsoft.Dynamics.GP.Web.Services.Runtime.Process.exe
Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
Report Id: b929ded0-195a-11e2-93ee-00064f333c89
Faulting package full name:
Faulting package-relative application ID:

GP Session Central Service and GP Session Services are running.

I have disabled DEP and the firewall on the machine just for testing, but no luck so far.

Any ideas?

  • Re: Microsoft.Dynamics.GP.Web.Services.Runtime.Process.exe

    No problem Stephen.

    I would expect it to support 2012 x64.

    Thanks!

    Grant Swenson [MSFT]

    This posting is provided "AS IS" with no warranties, and confers no rights.

  • Stephen Sewell Profile Picture
    Stephen Sewell 95 on at
    Re: Microsoft.Dynamics.GP.Web.Services.Runtime.Process.exe

    Hi Grant! Thank you for the quick reply. My company is currently in the testing phase for new software as our upgrade is scheduled for December 12th. Do you know if the final release will support Server 2012 x64?

    Thanks for your help!

  • Verified answer
    Re: Microsoft.Dynamics.GP.Web.Services.Runtime.Process.exe

    Thanks for using the Community boards, Stephen!

    This is a known issue. Server 2012 x64 will not work for that build of GP WebClient. Please stick with the supported Windows Servero 2008 R2 SP1 OS.

    Thanks!

    Grant Swenson [MSFT]

    This posting is provided "AS IS" with no warranties, and confers no rights.

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