Attract admin center and response to interviewer availability

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Hi,

Question 1:

I've Dynamics Service admin role in O365, Admin roles in Core HR and Attract. Which roles do I still need to setup the LinkedIn integration? I should see the LinkedIn Integration setting in admin center, but only available choices are these ones:

Company Information

User permissions

Feature management

Offer process

E-signature

EEO/OFCCP reports

Screenshot:

I am trying to follow this article: https://docs.microsoft.com/en-us/dynamics365/unified-operations/talent/attract-linked-in-recruiter

but the admin center choices are bit different.

Question 2:

When I send the schedule from Attract to interviewers (Interview stage in process), calendar invite is sent to recipients succesfully. How do I get the response to that invite to go back to talent? If I click Accept in outlook desktop client or in OWA it will never go back to Attract, same thing with Decline response.. The meeting is created in Outlook calendar, but the response never goes back to Attract.

The status in interview is stuck on phase Awaiting response (do not mind the mixed dates in image, I've tested with different options):

Any ideas?

Regards,

Juha

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Maria Kartousova 165 on at

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RE Question 1: Have you tried to open the application in another browser? Try Chrome or Edge for instance. If it doesn't show up again try again in a couple of hours, it should work.

Re Question 2: Have you set the interviewers in Core via importing them via Azure? Have you set the roles then in Attract? If you have done all the following and still the interviewers don't see the invitation in their mailbox then this must be a bug, just report it and it should be fixed. I have the assumption thought that you might not followed the right steps in terms of setting up users and their roles.

Hope that helps :)

Maria Kartousova

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RDaudt 120 on at

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For question 1: we have observed that sometimes we need to clear the browser's cache, login again in order to be able to see all the entries of the Attract menu. It is a pain but that's how it works for us. We use Chrome over here.

For question 2: when we accept an invite in Outlook there are three options: edit response before send, send response now, dont send response. If you select to not send a response then Attract wont get to know it.

cheers

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Community Member on at

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Thanks for the responses.

1. So far I've tried chrome, firefox and edge with same results, no all menu items are available. Cache is also cleared before every attempt. This has been the situation since the provisioning of talent few weeks ago.

2. During night time the response went through to attract, it took more than 12hours, is this normal behaviour?

I even created a new user and granted admin roles, but still nothing.

This one is from Career site functionality help:
"To set the values for the following items, sign in to Attract as an administrator, select Admin center on the Settings menu, and then select the Career site management tab."

I suppose the "sign in to Attract as an administrator" means Admin role in attract? Talent was provisioned with my collague's user credentials (O365 global admin) and he can see all the menus in admin center. I have all the Talent side admin roles, shouldn't this be enough? What I am missing here? I am not able to get global admin rights, but still need to administer attract.

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RDaudt 120 on at

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Hi Juha.

Is this a trial environment or have you provisioned it in your organizations' instances? I ask so because it seems that licensing for the Comprehensive Hiring add on is not in place. It comes with the trial environments but it must be licensed after you provision it in your tenancy.

cheers

Roque Daudt

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Community Member on at

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Hi Roque,

no, it is not a trial environment. It is provisioned in our tenant. What is weird in here, the user (in same intance) who did the provisioning in LCS can see the linkedin setting and career site settings etc. and he has the same user rights than I do, but I am not able to see them. Is this a bug or where should I reach to get some help? Are there any other admin roles or settings than the ones in attract which has some effects on those settings visibility? I can't find any documentation on user roles relation to admin settings.

Kind regards,

Juha

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RDaudt 120 on at

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I am still thinking about the Comprehensive Hiring add-on. Has it been licensed? It may be that the user who provisioned Talent has access to it but in general for other users you will want to license the add-on.

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Malinm85 User Group Leader on at

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Hi Juha,

I agree with RDaut, I think it's the comprehensive hiring SKU that's missing. You can read more about the functionallity in the add-on here: malinsdynamics365fortalent.com/.../dynamics-365-for-talent-comprehensive-hiring-add-on-sku

If you do have the add-on, and is an attract admin, then you need to contact Microsoft Support.

It shouldn't take 12 hours to synk with outlook, that supports the fact that something is wrong with the system.

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Community Member on at

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Hi,

Thanks Malin and Roque for the help. I'll investigate the add-on next.

- Juha

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