Issue While Personalizing and Inspecting Pages in Business Central

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Posted on by Govind_Sharma

Hi, everyone!

I’ve been encountering an issue since yesterday while Inspecting or Personalizing pages in Business Central. Whenever I attempt these actions, I get stuck with a “Working on it” message, and eventually, I’m unable to complete the task. This issue seems to occur intermittently, and I can’t seem to move forward beyond this point.

Has anyone else experienced this problem? Is it a known issue from Microsoft’s side, or does anyone have suggestions on how to resolve it?
Any insights or fixes would be greatly appreciated!

Best regards,

Govind Sharma

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Dynamics 365 Business Central

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DH-18090940-0 10 on at

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+1, having the same issues

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Pallavi Phade 5,420 Super User 2026 Season 1 on at

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Namaste @Govind_Sharma

This is Microsoft issue .. Microsoft is working on fixes . Will update you once solved

Sharing Reference fom Community Threads

https://www.yammer.com/dynamicsnavdev/threads/3506009018179584

Regards

Pallavi Phade

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Govind_Sharma 77 on at

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Namaste @Pallavi Phade!

Thanks for your prompt response.
Look forward to the updates.

Regards,
Govind Sharma

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RockwithNav 8,959 Super User 2026 Season 1 on at

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Known issue but seems not for all localization as it's not complaining for me.

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YUN ZHU 99,086 Super User 2026 Season 1 on at

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Hi, same problem

Error BC 26.4 when trying the "Inspect Page" and the "Personalize" option, it never loads

Thanks.

ZHU

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Rishabh Kanaskar 6,219 Super User 2026 Season 1 on at

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Many users across different regions are experiencing this issue. Microsoft has already resolved it for some regions and is rolling out the fix on a region-by-region, tenant-by-tenant basis. Please be patient, it should be resolved for you soon.

Thanks

Rishabh

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Mohana Yadav 61,204 Super User 2026 Season 1 on at

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Update from Microsoft:

Microsoft will revert the change, and this will start on Sunday night and it's expected to take 3-4 days. In the meantime, Microsoft will prepare a fix and will hotfix it. Unfortunately, there's no mitigation on the user's side.

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Pallavi Phade 5,420 Super User 2026 Season 1 on at

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Namaste @Govind_Sharma

Issue is fixed Please verify the same

Regards

Pallavi Phade

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Nimsara Jayathilaka. 4,950 Super User 2026 Season 1 on at

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Hi

This is common issue of microsoft,They fixed this issue

Thanks

Nimsara

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Govind_Sharma 77 on at

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Hi @Pallavi Phade @Nimsara Jayathilaka!

It's working now, thanks for the update.

Regards,
Govind Sharma

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