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Finance | Project Operations, Human Resources, ...
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Payment journal record shows duplication entries on form in AX 2012 R3

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Posted on by 15

Payment journal record shows duplication entries on form in AX 2012 R3

pastedimage1595833129630v1.png

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  • André Arnaud de Calavon Profile Picture
    301,194 Super User 2025 Season 2 on at

    Hi Venkatesh,

    Are there any customizations on this form? Are the duplicate records from the same company or is it showing records from other companies?

  • Venkatesh Sargam Profile Picture
    15 on at

    Workflow is active on journals approval ones entry is created.

    duplicate records from same company.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Venkatesh,

    How did you create those journals with the same numbers?

    Did you somehow upload them or did users enter the numbers manually?

    Best regards,

    Ludwig

  • Venkatesh Sargam Profile Picture
    15 on at

    As i guess this is view issue because i check in LedgerJournalTable , there is only one entry created no duplication.

    On form view i find the all records duplication.  same date same time just like shadow copy. 

    pastedimage1595839583978v2.png

  • Venkatesh Sargam Profile Picture
    15 on at

    Users created the entries. Number sequence is active for journals.  

    In LedgerJournalTable  i can see only one record . but on form view its appear like this. i try to reset form personalize settings but same.

  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Venkatesh,

    Is this affecting a single user only or do all of your accountants see this 'duplication'?

    Best regards,

    Ludwig

  • Venkatesh Sargam Profile Picture
    15 on at

    Just now i checked that,  this is affecting for all accountants as well my administrator user also.

    If i navigate through common--payment journals i find duplication. 

    but if i navigate from Journals- payment journal there is no duplication.

    pastedimage1595842917691v1.png

  • Suggested answer
    André Arnaud de Calavon Profile Picture
    301,194 Super User 2025 Season 2 on at

    Hi Venkatesh,

    This is a known issue and there is a hotfix available. Check on LCS issue search for the details:

    Issue 3924685 - Resolved

    Duplicate records are displayed in customer payment journal list page when the workflow's approval action is assigned to several users

  • Venkatesh Sargam Profile Picture
    15 on at

    can you send me hotfix link

    or LCS link

  • udaY-ch Profile Picture
    5,133 on at

    Hi,

    As the issue number stated above, you should be able to find the right fix just by searching the issue number in the issue search.

    fix.lcs.dynamics.com/.../890149

    Uday

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