Retail Loyalty points - excluded affiliations

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Posted on by ThomasWilke

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Hi all,

I've a question regarding the excluded affiliations of the loyalty schemes.

We have set up excluded affiliations to exclude customers with that affiliation from earning loyalty points. While testing this from POS we face the problem that the customers which belong to that affiliation still earn the points.

Are we missing something or is that exclusion not working from POS?

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Ramune Microsoft Employee on at

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Hi Thomas,

I will leave this for the community to answer. Let's see if anybody has experienced the same and can advise for you anything. If you will not get any help there, please create a support ticket for us.

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ThomasWilke 766 on at

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The community seems to not respond, so I just created a ticket.

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