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Supply chain | Supply Chain Management, Commerce
Unanswered

Retail Loyalty points - excluded affiliations

Posted on by 754

Hi all,

I've a question regarding the excluded affiliations of the loyalty schemes.

We have set up excluded affiliations to exclude customers with that affiliation from earning loyalty points. While testing this from POS we face the problem that the customers which belong to that affiliation still earn the points.

Are we missing something or is that exclusion not working from POS?

  • ThomasWilke Profile Picture
    ThomasWilke 754 on at
    RE: Retail Loyalty points - excluded affiliations

    The community seems to not respond, so I just created a ticket.

  • Ramune Profile Picture
    Ramune on at
    RE: Retail Loyalty points - excluded affiliations

    Hi Thomas,

    I will leave this for the community to answer. Let's see if anybody has experienced the same and can advise for you anything. If you will not get any help there, please create a support ticket for us.

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