Sales Report selection. Email body report is sent to printer.

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Posted on by Ghetz

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In Sales Report selections for invoice, we have standard report 206(rdl) and 1306 (Word). Report1306 is marked for email body. So when we send invoice by email, report 206 is attached as pdf and 1306 is the email Body.

The problem is that when a user prints an invoice, both reports are sent to the printer. Is there any way we can avoid this, and still keep both reports for sending by email? Basicallly, why does system print a report that is marked as email body?

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Dynamics 365 Business Central

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Dallefeld 233 User Group Leader on at

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Do you have document layouts defined for your customers that sets the printed report and email report numbers along with the email address?

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MahGah 15,613 on at

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Hi

The challenge is BC combined 2 Print/Email together. Basically when you select the report in setup page it means I want to print this report. Then by marking as Email body you define how email works.

Kim provided one solution here.

Also, what setup you have in Printer Selection? I mean have you setup both report to print for user? or you see PDF file then print? if you setup both report to print then remove 1306 and try. User may see message to print the PDF that can ignore. This is only helpful if you have minor print of those reports.

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Ghetz 3,029 on at

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We don't use layouts by customer, as it's the same for all. IMO we should be able to set this globally, instead of customer by customer, that's actually my point.

Users don't send invoices directly to the printer; they generate the report to PDF or print it after getting the request page. It's unacceptable to have 2 request pages, as many times they will just hit print and get both layouts printed. It's a big department.

I just don't get this design, what sense does it make to print an email body, this should be addressed IMO. Enable a global "printed report" or take the email configration out of the report selections.

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MahGah 15,613 on at

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Hi

I agree with you. For the exact reason we have decided to use 3rd party app for all emailing.

You can submit your idea here and then share the link. Then we can vote.

experience.dynamics.com/.../

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Ghetz 3,029 on at

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Added a comment to this one that already has votes. Please vote

experience.dynamics.com/.../

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MahGah 15,613 on at

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Great. I voted for this idea.

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Ghetz 3,029 on at

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We finally came with a small customization to avoid printing "Email Body" Reports

Let me share it here:

[EventSubscriber(ObjectType::Table, Database::"Report Selections", 'OnPrintDocumentsOnAfterSelectTempReportSelectionsToPrint', '', false, false)]

local procedure OnPrintDocumentsOnAfterSelectTempReportSelectionsToPrint(RecordVariant: Variant; var TempReportSelections: Record "Report Selections" temporary; var TempNameValueBuffer: Record "Name/Value Buffer" temporary; var WithCheck: Boolean; ReportUsage: Integer; TableNo: Integer)

var

begin

TempReportSelections.SetRange("Use for Email Body", false);

end;

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Marco Mels Microsoft Employee on at

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Thank you for sharing. This is really helpful for others.

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J Goudriaan on at

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Thanks for sharing your solution to this issue, Ghetz!

I implemented in BC21 and it works.

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