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Hi
I have problem in credit not for project Invoice when i try to credit not i can't found my invoice ..i don't know why !
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Hello hawraa,
Can you describe in more detail what you are trying to do exactly?
What steps / transactions have you recorded and how and where did you try to create a credit note?
Many thanks and best regards,
Ludwig
Hi Ludwig
i'm try to returned project invoice when i go to credit not form i can't found my invoice..
sales order >> seals tab >> credit note ..
but i see my invoice in open transaction on customer profile ..
customer profile >>Transaction ..
so i don't know why this invoice not showing in credit note forms .
Sales order that are related to project can in general not directly be invoiced to a customer.
I assume that you created the orignal project invoice with the help of the project invoice proposal, right?
Now, if you have to create a credit note for that original invoice, you have to go the same way again through the project invoice proposal.
A prerequisite is of course that a project related transactions that can be credited has been recorded.
Best regards,
Dear Ludwig
thank you for replay ..
I understand now what is wrong.
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