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Customer experience | Sales, Customer Insights,...
Suggested Answer

A duplicate resource has been detected. The user is already a member of the team.

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Posted on by 6,211

Hi All,

I am trying to add a resource in Project team member, below is my scenario when i am adding "A" resource i am able to add it, but when i am trying to add the same resource "B resource" with different role and duration i am getting below error "A duplicate resource has been detected. The user is already a member of the team."

A resource

Resource  Name : Shahbaaz

Role : project manager

Time Duration : 01-01-2020 to 31-01-2020

B resource

Resource  Name : Shahbaaz

Role : Team Member

Time Duration : 01-02-2020 to 15-02-2020

Any help would be appreciated.

Regards,

Shahbaaz

I have the same question (0)
  • Suggested answer
    Vijay Tailor Profile Picture
    431 on at

    Hi ,

    You can disable the duplicate detection service for your Entity.

    pastedimage1587466681353v1.png

    Hop it will help you.

  • Shahbaaz Ansari Profile Picture
    6,211 on at

    Thanks Vijay for your reply, i resolved that by disabling one system plugin, but the question is why it doesn't allow same resource to be added multiple time for different time frame?

  • Yaroslav Tsokota Profile Picture
    5 on at

    Hi Shahbaaz,

    Could you please say, which system plugin I need disable for fix it?

  • Tessacq Profile Picture
    295 on at

    Hi

    It is this one.

    pastedimage1649753913811v1.png

    However, the issue is that you are not able to differentiate easily on the Schedule view which team member you are adding. If on the Teams tab you add the same resource twice with different roles, when assigning the resource to a task both display the same. 

    Cheers

    Teresa

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