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Customer experience | Sales, Customer Insights,...
Suggested Answer

90 Day Inactive User Removal

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Posted on by
Hello, 
 
I am trying to find out if there is a way to have users CRM access disabled after 90 days of inactivity automatically. This is currently a manual process and we are trying to find a better way to manage this.
 
Thank you, 
Lisa
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  • Suggested answer
    Leah Ju Profile Picture
    Microsoft Employee on at
    Hi Lisa,
    ... have users CRM access disabled after 90 days of inactivity automatically....
    1.disable user automatically.
    You can use power automate to update user status to inactive automatically.
    2.inactivity?
    One key identifier for inactive users is that they haven't been used for a while to sign in to your environment.
    --Create one date field in the user table.
    Please refer to the following links to get last login date of all users:
    3.Schedule flow
    Run the flow daily to get user last login date and update status based on changed date.
    I hope you can mark my answer verified if it answer your question! If you have any questions, please feel free to contact me.
    Regards,
    Leah

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