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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Unable to see address ...
Finance | Project Operations, Human Resources, ...
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Unable to see address of a customer in sales ledger

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Posted on by MBates237 211
Hello,
 
I'm creating customers using Power Automate to populate the Customers V3 virtual entity.
 
When populating the first line of the address into mserp_fullprimaryaddress
 
 
It doesn't appear in the customer record in F&O
 
 
Should I be using another field for this?
 
If I do populate it manually in the front end
 
 
It does show in "Address" which is mserp_fullprimaryaddress
 
 
Thanks,
Michael
Categories:
Dynamics 365 Finance
I have the same question (0)
  • MBates237 Profile Picture
    MBates237 211 on at
    Unable to see address of a customer in sales ledger
    That's working great, thank you @André Arnaud de Calavon @Raj Borad
     
  • Verified answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 298,655 Super User 2025 Season 2 on at
    Unable to see address of a customer in sales ledger
    Hi Michael,

    As mentioned, the full pirmary address field will be formatted by X++ business logic. You need to fill other attributes like:
    • mserp_addresscountryregionid
    • mserp_addresscity
    • mserp_addresszipcode
    • mserp_addressstreet
    There are also fields for a specific delivery or invoice address.
  • Raj Borad Profile Picture
    Raj Borad 1,329 on at
    Unable to see address of a customer in sales ledger
     
    I think the in D365 FO, the 'mserp_fullprimaryaddress' field in the Customers V3 entity is read-only and derived from the primary postal address of the customer. 
    When you create or update a customer via Power Automate and populate only 'mserp_fullprimaryaddress', it will not reflect in the system, because this field is auto-generated based on the underlying address records (postal address and roles).

    Instead, you must create the actual address through the some entity related to addresses. Ensure the address has the “IsPrimary” flag set to true and that it’s linked to the customer using the correct 'PartyNumber'.
     
    Thanks.

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