We are testing GP 2013 SP2's document attach feature before rolling it out and are having a problem. We can attach a document and view it without issue. The problem is when we try to delete it. We can press the delete button which moves the attachment from the Active tab to the Deleted tab but how do you actually fully delete the document as it is still in the database when it is on the Deleted tab.
We thought we were on to it when we found the window here: GP Button > Tools > Utilities > Company > Delete Attachment Files ...... but no matter what date we put in, pressing the Delete button does nothing.
Any ideas?
Thanks!
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