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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Unable to Activate Int...
Small and medium business | Business Central, N...
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Unable to Activate Intelligent Cloud Setup for Business Central

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Posted on by Richard Wheeler 75,848 Moderator

I continue to be unable to establish a connection to my cloud server to perform a sample migration. I have now tried this from three different computers. One was a W10 workstation and the other two were W2019 servers. I cannot get past Data Migration Setup.  I keep getting "Failed to enable your replication". I can successfully test the connection using SHIR and the log file is full of warnings saying "The remote server returned error code(403)" . I can only assume that the issue resides with my cloud server. This is a test to see if migrating GP to BC possible. My BC cloud is only a sandbox. Here is a couple of screenshots.

Enable_2D00_Error_2D00_W2019.png

Deploy_2D00_Error_2D00_W2019.png

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  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at

    Hello,

    Please do raise a support request to Microsoft. You cannot past this error without our help as we  need to do reset a few things on your tenant. At least that is what we had to do in a few other support requests.

    Thanks.

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,848 Moderator on at

    Well this was a free sandbox I created for testing purposes. So I can do one of three things:

    1) Create another free sandbox. Hopefully there is a way to delete this one.

    2) Purchase an Action Pack subscription at a cost of $495

    3) Open a support incident at a cost of $499 - how do I open a BC support request?

    I thought being a GP partner would get us a free demo site but I guess not.

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at

    Hello,

    You can create a (new) demo environment via https://trial.dynamics.com.

    pastedimage1603889353236v1.png

    We can also reset the tenant on your behalf. We need a support incident for tracking purposes.

    We typically recommend to find a CSP that does the support on your behalf.
    https://dynamics.microsoft.com/en-us/partners/find-a-partner/

    Thanks.

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,848 Moderator on at

    How do I open a support incident? Is this going to cost $499 like GP support incidents? We had signed up as a CSP years ago but never used it. I suppose I could check with our distributor.

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,848 Moderator on at

    By the way, the link you provided does not work.

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at

    Hi,

    Ah, yes sorry. It is https://trials.dynamics.com .

    Thanks

  • Verified answer
    Richard Wheeler Profile Picture
    Richard Wheeler 75,848 Moderator on at

    Thanks. I had Microsoft delete the tenant and I started over.

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