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Request for approval displays document values as Zero

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Posted on by 18
Hi all,
 
created workflow for Purchase invoice, GL Journals etc. When we create a document and send it for approval. 
the approver , when opens the requests to approve. 
 
The list of documents are available to approve. But the Values are Zero.
The approver 'Opens the record' to check the amounts in the document.
 
why is the request for approval doesnot show the amount?
 
is there any setups that are needed here??
 
thanks
 
 
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  • Inkey Solutions Profile Picture
    Inkey Solutions 1,656 on at
    Request for approval displays document values as Zero
    Hello,
    Please provide a screenshot for better understanding of the issue you are encountering. Based on our understanding, we have gone through the process, and the system run properly and display the correct amount in the 'Request to Approve' page for the PO lines.
     
  • Suggested answer
    Yi Yong Profile Picture
    Yi Yong 1,443 Super User 2024 Season 2 on at
    Request for approval displays document values as Zero
    Hello,
     
    Can you show the screenshot of the "Requests to Approve" page?
    Because I do see the PO's amount on my page.
     

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