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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Unique key constrain -...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Unique key constrain - use same email to create entries for 2 different app.

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Posted on by Community Member

 Hi,

We created 2 D365 marketing apps (App 1 and App 2) in the same tenant. Email is a unique key constraint in the Contact entity.

 

I scheduled a flow to imported data for App 1  and save data into the Contact entity. Then, App 2 users try to subscribe with an email used for App 1, the users receive the message that they can’t subscribe because the email already exists. 

Is it any way we can separate the data at the app level to allow users to create an entry in the Contact entity with the same email address?

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  • Community Member Profile Picture
    Community Member on at

    Add little bit more description:

    can i use separate database in the same tenant for different apps to avoid above issue. Is there any additional cost to have separate DB for different app?

    What is the best practice. 

    thank you, Siva

  • Suggested answer
    Eduard Brown Profile Picture
    Eduard Brown Microsoft Employee on at

    Hi Siva - Marketing is a tenant based license and only allows for a single instance of Dynamics 365 under a single tenant, therefore only a single storage would be associated.

    In order to accomplish what you are after it would only be possible to purchase an instance of Marketing on a separate tenant. This is indicated in the Dynamics 365 Licensing guide as well

    Thanks,

    Eddy

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