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Microsoft Dynamics CRM (Archived)

call web service from customized workflow

Posted on by 2,397

Hi, I am wondering if the CRM is able to call web service from a customized workflow?

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  • David Jennaway Profile Picture
    David Jennaway 14,063 on at
    RE: call web service from customized workflow

    To add to the previous post, there are some restrictions if the workflow assembly is deployed in the sandbox (as it must be in CRM Online). The main restriction is that you can't make authenticated calls via most standard authentication mechanisms, as these use .Net classes that you don't have access to in the sandbox. If this is an issue, you can make the custom workflow activity to be Azure-aware - see https://docs.microsoft.com/en-us/dynamics365/customer-engagement/developer/sample-azure-aware-custom-workflow-activity 

  • Verified answer
    jlattimer Profile Picture
    jlattimer 24,558 on at
    RE: call web service from customized workflow

    If you create a custom workflow activity you can write .NET code to make HTTP requests

    https://docs.microsoft.com/en-us/dynamics365/customer-engagement/developer/workflow/create-custom-workflow-activity

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