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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Unable to see activity...
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Unable to see activity feed on Account on 'new look' for model driven apps

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Posted on by Warra
When looking at the 'activities' tab on an account record, I am able to see a list of the activites,:
 
However when a different user who is using the 'new look' feature https://learn.microsoft.com/en-gb/power-apps/user/modern-fluent-design, they then cannot see any activities. So what is different with this 'new look' that now means activities cannot be seen here?


 
  • Suggested answer
    Adrian Begovich Profile Picture
    Adrian Begovich 1,032 Moderator on at
    Hi,
    This is the default filter for the Closed Activities view on the Activities table:
    The issue is unlikely to be caused by the view filter. I suspect that you and the other user have different security roles and this is causing the Activity record visibility difference.

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