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Unable to see activity feed on Account on 'new look' for model driven apps

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Posted on by Warra

When looking at the 'activities' tab on an account record, I am able to see a list of the activites,:

However when a different user who is using the 'new look' feature https://learn.microsoft.com/en-gb/power-apps/user/modern-fluent-design, they then cannot see any activities. So what is different with this 'new look' that now means activities cannot be seen here?

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Adrian Begovich 1,019 Super User 2025 Season 1 on at

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Unable to see activity feed on Account on 'new look' for model driven apps

Hi,

This is the default filter for the Closed Activities view on the Activities table:

The issue is unlikely to be caused by the view filter. I suspect that you and the other user have different security roles and this is causing the Activity record visibility difference.

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