Jumping cursor on Autosave

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Posted on by Wolo600

A client running CRM 2015 7.0.2.53 has some users experience a jumping cursor. If the user is on the form when the autosave kicks in the cursor jumps back up to the top of the form. This happens in all browsers and in both web and Outlook clients.

We turned off autosave for the organization and that seems to fix the problem. Unfortunately the hardship that the loss of autosave causes outweighs the annoyance to those with the jumping cursor. Any ideas on this??

Thank you in advance...

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Aiden Kaskela 19,696 on at

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Hi,

You said this was just for some users?

Thanks,

Aiden

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Community Member on at

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We are having the same issues with 2013 on premise. Any updates with this?

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Allie_B 74 User Group Leader on at

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You can disable Autosave on a particular form or forms using javascript. We identified that the autosave was only causing grief for our users writing emails. We kept Autosave on for everything except the email form, where we added script to the Email Main form.

Here's a site with instructions on how to set it up:

Disable Autosave on a form

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