Custom Trigger not triggering in jounrey because of missing attributes

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Posted on by Megancs98

Hi Community,

I have created a journey that activates a custom trigger which activates a Power Automate flow. I have added some attributes to the custom trigger which I use in my power automate flow to create a record. My issue is that if not all attributes are populated with data in the journey the trigger is not activated, whish results in my flow not activating.

Below is a creenshot of the error message which shows that it is caused by missing attributes. You can also see a screenshot of the trigger attributes I have created and how they are mapped.

The Flow works fine when all values are populated on the contact in dataverse, but if the Contacts has no data in one of the attributes (eg. Job title), then the trigger doesn't activate.

Does anybody have a workaround for this? I was thinking of creating an attribute with and entity referense to the contact instead of creating all the attributes like above.

Thank you!

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mark_us 97 on at

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Custom Trigger not triggering in jounrey because of missing attributes

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Megancs98 64 on at

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Custom Trigger not triggering in jounrey because of missing attributes

@PaulineKolde

Thank you for your reply. This makes sense, I didn't think of that. Good idea!
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PaulineKolde 725 Super User 2025 Season 1 on at

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Custom Trigger not triggering in jounrey because of missing attributes

Hi Megan,

is it necessary that you add all the attributes to the trigger? You could also fetch this data within the PowerAutomate. e.g. you start the PowerAutomate with your trigger, next step is "Get row by ID" and look for the contact (profileid of trigger) that triggered the flow. With that step you get all data of the contact like the email, comapny name, job title etc. and use it in your last step to create the new record. In the PowerAutomate you can build it even if some of the fields are empty.

Hope this helps!