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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Solution Import Failur...
Microsoft Dynamics CRM (Archived)

Solution Import Failure Message: Cannot add a Root Component 'GUID' of type 29 because it is not in the target system

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Posted on by Stanley Lai 295

Hi all,

Please refer to the error:

Root Components import: FAILURE
[2015-04-10 17:04:48.126] Process: w3wp |Organization:0937f109-45df-e411-80cf-0050560100db |Thread:   43 |Category: Exception |User: ac011cf7-ad36-405b-91cf-2155ca15efb1 |Level: Error |ReqId: d3924c06-ad4b-4d5e-a204-70f8170016e1 | CrmException..ctor  ilOffset = 0x30
at CrmException..ctor(String formattedErrorMessage, Int32 errorCode, Object[] arguments)  ilOffset = 0x30
at ImportRootComponentsHandler.GetSolutionRootsCollection(Boolean throwIfMissing, Boolean skipRibbonCustomization)  ilOffset = 0x209
at ImportRootComponentsHandler.ImportItem()  ilOffset = 0x8
at ImportHandler.Import()  ilOffset = 0x43
at RootImportHandler.ImportAndUpdateProgress(ImportHandler ih)  ilOffset = 0x7
at RootImportHandler.HandleNonMetadataHandlers(String[] ImportEntities, ImportHandler& ihForCurrentPath)  ilOffset = 0x33
at RootImportHandler.RunImport(String[] ImportEntities)  ilOffset = 0x1D8
at ImportXml.RunImport(String[] ImportEntities)  ilOffset = 0xE
at ImportXml.RunImport()  ilOffset = 0x5BF
at ImportXmlService.ImportSolutionSkipCapable(Boolean overwriteUnmanagedCustomizations, Boolean publishWorkflows, Byte[] customizationFile, Guid importJobId, Boolean convertToManaged, Boolean skipProductUpdateDependencies, ExecutionContext context)  ilOffset = 0x46
at RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)  ilOffset = 0xFFFFFFFF
at RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)  ilOffset = 0x25
at RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)  ilOffset = 0xCF
at LogicalMethodInfo.Invoke(Object target, Object[] values)  ilOffset = 0x4F
at InternalOperationPlugin.Execute(IServiceProvider serviceProvider)  ilOffset = 0x57
at V5PluginProxyStep.ExecuteInternal(PipelineExecutionContext context)  ilOffset = 0x200
at VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)  ilOffset = 0x65
at Pipeline.Execute(PipelineExecutionContext context)  ilOffset = 0x65
at MessageProcessor.Execute(PipelineExecutionContext context)  ilOffset = 0x1C5
at InternalMessageDispatcher.Execute(PipelineExecutionContext context)  ilOffset = 0xE4
at ExternalMessageDispatcher.ExecuteInternal(IInProcessOrganizationServiceFactory serviceFactory, IPlatformMessageDispatcherFactory dispatcherFactory, String messageName, String requestName, Int32 primaryObjectTypeCode, Int32 secondaryObjectTypeCode, ParameterCollection fields, CorrelationToken correlationToken, CallerOriginToken originToken, UserAuth userAuth, Guid callerId, Guid transactionContextId, Int32 invocationSource, Nullable`1 requestId, Version endpointVersion)  ilOffset = 0x16E
at OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, UserAuth userAuth, Guid targetUserId, OrganizationContext context, Boolean returnResponse, Boolean checkAdminMode)  ilOffset = 0x1F1
at OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode)  ilOffset = 0x2D
at OrganizationSdkServiceInternal.Execute(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode)  ilOffset = 0x26
at InprocessServiceProxy.ExecuteCore(OrganizationRequest request)  ilOffset = 0x34
at PlatformCommand.XrmExecuteInternal()  ilOffset = 0xF6
at ImportSolutionCommand.Execute()  ilOffset = 0x20
at DataSource.ImportSolution(Byte[] customizationFile, Boolean overwriteUnmanagedCustomizations, Boolean publishWorkflows, Guid importJobId, Boolean convertToManaged, Boolean skipProductUpdateDependencies, IOrganizationContext context)  ilOffset = 0x0
at SolutionImportProcessPage.ImportSolution()  ilOffset = 0x123
at SolutionImportProcessPage.ProcessRequestData()  ilOffset = 0x4A
at SolutionImportProcessPage.ProcessAction(String action)  ilOffset = 0x92
at AppUIPage.OnPreRender(EventArgs e)  ilOffset = 0xD
at Control.PreRenderRecursiveInternal()  ilOffset = 0x54
at Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)  ilOffset = 0x6D3
at Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)  ilOffset = 0x3C
at Page.ProcessRequest()  ilOffset = 0x14
at Page.ProcessRequest(HttpContext context)  ilOffset = 0x33
at CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()  ilOffset = 0x18D
at HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)  ilOffset = 0x15
at ApplicationStepManager.ResumeSteps(Exception error)  ilOffset = 0x10A
at HttpApplication.System.Web.IHttpAsyncHandler.BeginProcessRequest(HttpContext context, AsyncCallback cb, Object extraData)  ilOffset = 0x5C
at HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)  ilOffset = 0x16A
at ISAPIRuntime.ProcessRequest(IntPtr ecb, Int32 iWRType)  ilOffset = 0x4B
>Crm Exception: Message: Cannot add a Root Component 0ffbcde4-61c1-4355-aa89-aa1d7b2b8792 of type 29 because it is not in the target system., ErrorCode: -2147188705
[2015-04-10 17:04:48.126] Process: w3wp |Organization:0937f109-45df-e411-80cf-0050560100db |Thread:   43 |Category: Platform.Sql |User: ac011cf7-ad36-405b-91cf-2155ca15efb1 |Level: Info |ReqId: d3924c06-ad4b-4d5e-a204-70f8170016e1 | BusinessProcessObject.ExecuteNonQuery  ilOffset = 0x28

I am getting this coming up in the error log when I attempt to import an unmanaged solution.

After searching on google Type 29 refers to a workflow.

I go into the source system and query the database by the GUID and discover that it is actually a Business Process Flow called 'Phone to Case Process'. 

I do not have this process in my target system as I deleted it.

Looks like this is one of the out of the box ones. I don't think we we have changed this one much.

What does this mean and what should I be looking for??

Anyway how do I remove this offending process from the unmanaged solution xml file and attempt to re-import it? 

It doesn't look like I can generate the solution again without the offending workflow/process..

*This post is locked for comments

  • Verified answer
    Stanley Lai Profile Picture
    Stanley Lai 295 on at
    RE: Solution Import Failure Message: Cannot add a Root Component 'GUID' of type 29 because it is not in the target system

    Thanks for your response Bruno, I actually resolved this by referring to this article here:

    social.microsoft.com/.../crm-2011-import-failure

    Cheers,

    Stanley

  • Suggested answer
    Bruno Lucas Profile Picture
    Bruno Lucas 5,421 on at
    RE: Solution Import Failure Message: Cannot add a Root Component 'GUID' of type 29 because it is not in the target system

    look like you have a component on your solution that has a dependency on something that does not exist on the target CRM

    http://blogs.msdn.com/b/crm/archive/2011/03/14/troubleshooting-solution-import-issues-in-your-upgraded-microsoft-dynamics-crm-2011-organization.aspx

    As you said, you deleted "Business Process Flow called 'Phone to Case Process'

    It's very like whatever you have on that solution has a dependency on that. You need to change the component to do not depend on  the missing object or make sure that the target has the dependent component.

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