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The menu item with name DefaultDashboard could not be opened.

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Posted on by lukaszC

Hello everyone,
For some times I have a issue with my DefalutDashbord on my D365,
some time ago I made something in my dynamics and since time I can't open my DefalutDdashbord. Works only EssensiallDashbord, it's seems that problem is very common but I can't fix it.

Thanks in advance,

Regards

Lukasz,

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Mohamed Amine Mahmoudi 26,390 Super User 2025 Season 2 on at

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Hi @Lukasz,

Try the following steps (try after each step):

Do a full database synchronization.

Build model ApplicationSuite with database synchronize option.

Full build of all models with database synchronize option.

Restart IIS (iisreset)

Best regards,

Mohamed Amine MAHMOUDI

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André Arnaud de Cal... 301,020 Super User 2025 Season 2 on at

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Hi Lukasz,

Can you tell us what exactly you changed in your Dynamics 365 environment? Did you e.g. duplicate a data entity and forget to provide unique names to the PublicCollectionName and PublicEntityName properties?

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Judy Microsoft Employee on at

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Hi, did you get any detailed error information about the problem?

It is recommended that you can debug the code to check the root cause of the issue.

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lukaszC 12 on at

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Hello All,
Thank you for a intereset of topic,
First of all I am work on as a normal user in D365, and don't have any access to the admin dashbord.
Right now I see other error like below.

@Andre - I delete all personalisations

Regards,

Lukasz,

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Mohamed Amine Mahmoudi 26,390 Super User 2025 Season 2 on at

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Hi,

can you please verify the roles assigned to you ?

BR,

Mohamed Amine MAHMOUDI

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lukaszC 12 on at

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Hi,

@Mohamed I have roles like bolow , it is not an administrive roles only as a power user

Lukasz,

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Mohamed Amine Mahmoudi 26,390 Super User 2025 Season 2 on at

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Hi,

in any case you must have this privilege for you to access.

BR,

Mohamed Amine MAHMOUDI

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Rachit 4,015 User Group Leader on at

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Have you tried the steps as per this blog - https://robscode.onl/d365-the-menu-item-with-name-could-not-be-opened/

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