Receving Trx Invoice Not applied to Manual Payment but is moved to History

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Posted on by Arunsh

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Hi All,

I have a situation here. Shipment/Invoice doc is posted and was tried to apply to a Manual payment. Due to some error finance was not able to do it. After going through communities and blog i tried to void the payment but i was not able to do so. I tried running checklinks and i believe that was a mistake i did and the doc was moved to history.

That invoice is not applied against any payment but it says applied amount = some amount. Guys, how to get back the document to apply? What will be the possible solution for this.

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Deseree Krumm on at

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RE: Receving Trx Invoice Not applied to Manual Payment but is moved to History

Hello Arunkumar!

Without seeing where the payment is in the PM tables, and if the POP tables are 'satisfied' with the successful posting of the invoice, there really is not a solid solution here. I would advise for you to submit a support case so we can see all tables involved.

Thank you Arunkumar.

Warm Regards,

Deseree
Deseree Krumm on at

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RE: Receving Trx Invoice Not applied to Manual Payment but is moved to History

Hello Arunkumar!

Without seeing where the payment is in the PM tables, and if the POP tables are 'satisfied' with the successful posting of the invoice, there really is not a solid solution here. I would advise for you to submit a support case so we can see all tables involved.

Thank you Arunkumar.

Warm Regards,

Deseree