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Dynamics GP 2013 - Sales - Applying a past payment to the correct document

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Posted on by Community Member Microsoft Employee

Hello,

I have payment in that was received in the Sales Receivables module that is attached to the customer but was not applied to the customer's document. Is there a way to connect the payment with the document after the fact? The payment took place 3 months ago.

I do not want to unapply the payment or anything else that was processed in that batch of payments.

Thank you.

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Community Member Microsoft Employee on at

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RE: Dynamics GP 2013 - Sales - Applying a past payment to the correct document

Perfect - thank you for your time!!
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MattPaulen 6,912 on at

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RE: Dynamics GP 2013 - Sales - Applying a past payment to the correct document

You should be able to go directly to the Apply Sales Documents window (Sales >> Transactions >> Apply Sales Documents). Then put in the Customer ID and select the payment number. Then you can either Auto Apply or mark any unapplied invoices to apply it to.