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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Failed to acquire conn...
Finance | Project Operations, Human Resources, ...
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Failed to acquire connection to database.-Exception from HRESULT: 0xC020801C in recurring import from Postman

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Posted on by Sangram Shinde 2,120

Hi Techies,

I am trying to import sample customer group records using Postman enqueue request with recurring import. I am getting below error, DIXF service is running, entity list is refreshed, manual import is working fine.

pastedimage1675685540006v1.png

And in Post request from Postman I am passing excel file like below-

pastedimage1675685646021v2.png

Is there any setup or step I am doing wrong here, can anyone help resolving this issue or share workaround on this, would be helpful.

Thanks in advance!

  • Suggested answer
    Alireza Eshaghzadeh Profile Picture
    Alireza Eshaghzadeh 15,286 Super User 2026 Season 2 on at

    Hi Sangram,

    Can you verify if DMF service is up and running? You can try to export the entity to Excel to test.

    For more info about the error message please check following thread:

    community.dynamics.com/.../data-import-error-exception-from-hresult-0xc020801c

  • Sangram Shinde Profile Picture
    Sangram Shinde 2,120 on at

    Thank you for response Alireza.

    The DMF service is running and I have gone through above thread already, but couldn't get much.

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