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5Hi all,
We have a client who has more than one legal entity and wants to make a return order in company A from a receipt or SO of company B. But in POS with "return transactions" or "search transactions" operations, only we can retrieve transactions from our company A.
Using the "item return" operation, POS does not recover the amounts or pay. So the cashier can make a mistake. And it also implies that reconciliations between companies must be done manually afterwards.
Has anyone encountered a similar situation? How have you solved it?
Regards
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