Skip to main content
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested answer

Lead Generation emails within Marketing Add-in - "allow marketing emails"

(0) ShareShare
ReportReport
Posted on by

Hi CRM experts! :)


OurLeadGen team plans to use the CRM way more than they currently do. We implemented a new field on the contact form where you can choose if this contact can be contacted by LeadGen or not (the field is called “Do not allow LeadGen emails”). If the field is set to “yes” then this should have an effect on the customer journey (as the contact could still receive marketing mails). 

pastedimage1629728262833v1.png

Is there an option to integrate that feature in the marketing emails? A LeadGen email is on our case a "cold email" and we would prefer to differentiate between newsletters/nurturing campaigns and the cold leadGen emails. 

Thank you for taking a look at it! 

Best

Simona

  • Suggested answer
    Nya Profile Picture
    29,060 on at
    RE: Lead Generation emails within Marketing Add-in - "allow marketing emails"

    Hi Simona,

    Sorry I feel a bit confused about your description.

    As custom field is created for blocking "cold" emails from this team, what does the lead gen email or cold email mean?

    Would you please use existing concepts to explain these terms?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Now Available: 2025 Release Wave 2

Quick Links

Ramesh Kumar – Community Spotlight

We are honored to recognize Ramesh Kumar as our July 2025 Community…

Congratulations to the June Top 10 Community Leaders!

These are the community rock stars!

Announcing the Engage with the Community forum!

This forum is your space to connect, share, and grow!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Holly Huffman Profile Picture

Holly Huffman 103

#2
Muhammad Shahzad Shafique Profile Picture

Muhammad Shahzad Sh... 96 Most Valuable Professional

#3
Gerardo Rentería García Profile Picture

Gerardo Rentería Ga... 51 Most Valuable Professional

Product updates

Dynamics 365 release plans