Dynamics Community Forum Thread Details

Reservation by Location

In my current position, we face a challenge in Receiving items in the Warehouse due to Reservations. Currently our company; specifically, the sales team is using Reservations to ensure that when an item is received, they get a hold of it before someone else consumes the item. For example, if they order a large component for a customer, they want to ensure that it is Reserved to their sales order and no one else can get a hold of it. This Reservation has created all sorts of problems in our Warehouse but management has decided that Reservations are critical for the business. The current challenge we face is that when Receiving receives an item and it is Reserved to a Location, they can not receive the item because it has been Received to a Location that has been locked down, as their is no more space on the Location. They are locking down locations between the time the item is ordered and received. Therefore to resolve the issue, they have to Un-Reserve the item in AX (which takes it out of the pre-determined location), Receive the item in AX (which takes it to the correct location). To resolve this issue, it was decided that we should explore Reserving items to a Warehouse rather than a Location. Is this possible? And if so, how can this be done?

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