Unable to Open Activity Records Directly in Views

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Posted on by CU12091252-0

Hi everyone,

I'm encountering an issue with the Activity entity view in my CRM. When I attempt to open a record by clicking on it, nothing happens. However, if I open the record in a new tab, it works as expected. This issue specifically affects the "Subject" field of the Activity entity. Other lookup fields in the same view allow me to open records without any problems.

This behavior is consistent across all activity views.

I've also tried creating a new model-driven app to check if the issue persists, and unfortunately, it does.

Does anyone have any insights into what might be causing this issue?

Thank you for your help.