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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / How to View and Manage...
Customer experience | Sales, Customer Insights,...
Answered

How to View and Manage Analytics of Social Media in Marketing Module

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Posted on by Community Member

We are using Dynamics Marketing Module. Is there any way to view and manage analytics of Social media in marketing module which includes total number of followers (LinkedIn, Facebook, Twitter), New follower in this month (LinkedIn, Facebook, Twitter), Number of People reached this month (LinkedIn, Facebook, Twitter), number of clicks on content this month (LinkedIn, Facebook, Twitter) etc.

Please let us know is there any way to manege analytics of social media in marketing module.

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  • Verified answer
    makova Profile Picture
    makova 310 on at

    Hi,

    We will bring a rich set of Social Post related KPIs in our next release with this planned feature : https://docs.microsoft.com/en-us/dynamics365-release-plan/2020wave2/marketing/dynamics365-marketing/improved-social-posting

    More about our next release features and plans https://docs.microsoft.com/en-us/dynamics365-release-plan/2020wave2/marketing/dynamics365-marketing/planned-features

    Hope this helps

    Martin Kovac, Microsoft Dynamics 365 Marketing

    Please don't forget!: If you have gotten the answer to your question - please mark your question as answered.

  • Community Member Profile Picture
    Community Member on at

    Hello Martin,

    Thank you for the response.  

    You mean, with the new release users will be able to view and manage analytics of Social media in marketing module which includes total number of followers, total number of people reaching out, total number of retweets etc. for LinkedIn, Facebook, Twitter ?

  • Verified answer
    makova Profile Picture
    makova 310 on at

    Hi,

    The feature is still in development, so I cannot comment on whether all mentioned capabilities will be included. Improved social posting should be released in August20 as an Early Access to capture the feedback and evolve going forward.

    Hope this helps

    Martin Kovac, Microsoft Dynamics 365 Marketing

    Please don't forget!: If you have gotten the answer to your question - please mark your question as answered.

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