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Why am I not able to calculate interest notes?

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I am trying to calculate interest on an unpaid invoice, but I keep receiving the "There are no transactions that meet the interest calculation criteria." when running the calculation. Below are screenshots of the AR customer posting profile, interest code, calculation parameters, and aged balances. What am I missing?

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  • Suggested answer
    BillurSamdancioglu Profile Picture
    BillurSamdancioglu 16,615 Most Valuable Professional on at
    RE: Why am I not able to calculate interest notes?

    Hi,

    Please check customer if exclude from interest charges is set to "No".

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    BillurSamdancioglu Profile Picture
    BillurSamdancioglu 16,615 Most Valuable Professional on at
    RE: Why am I not able to calculate interest notes?

    Hi,

    Can you please check AR parameters if you selected to calculate interest on open transactions

  • Suggested answer
    Alireza Eshaghzadeh Profile Picture
    Alireza Eshaghzadeh 13,562 Super User 2025 Season 1 on at
    RE: Why am I not able to calculate interest notes?

    Hei Brian,

    Please check if you have associated the interest note the customer posting profile "AR" and then try to run the interest note.

    pastedimage1674635559308v1.png

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,971 Super User 2025 Season 1 on at
    RE: Why am I not able to calculate interest notes?

    Hi Brian,

    Have you tried leaving the From date blank on the interest calculation parameters? When you look at all the details of the customer transactions, is the Interest field enabled?

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