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Finance | Project Operations, Human Resources, ...
Suggested Answer

Why am I not able to calculate interest notes?

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I am trying to calculate interest on an unpaid invoice, but I keep receiving the "There are no transactions that meet the interest calculation criteria." when running the calculation. Below are screenshots of the AR customer posting profile, interest code, calculation parameters, and aged balances. What am I missing?

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I have the same question (1)
  • André Arnaud de Calavon Profile Picture
    301,035 Super User 2025 Season 2 on at

    Hi Brian,

    Have you tried leaving the From date blank on the interest calculation parameters? When you look at all the details of the customer transactions, is the Interest field enabled?

  • Suggested answer
    Alireza Eshaghzadeh Profile Picture
    14,679 Super User 2025 Season 2 on at

    Hei Brian,

    Please check if you have associated the interest note the customer posting profile "AR" and then try to run the interest note.

    pastedimage1674635559308v1.png

  • Suggested answer
    BillurSamdancioglu Profile Picture
    19,703 Most Valuable Professional on at

    Hi,

    Can you please check AR parameters if you selected to calculate interest on open transactions

  • Suggested answer
    BillurSamdancioglu Profile Picture
    19,703 Most Valuable Professional on at

    Hi,

    Please check customer if exclude from interest charges is set to "No".

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