Why am I not able to calculate interest notes?

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Posted on by Brian Meyer

I am trying to calculate interest on an unpaid invoice, but I keep receiving the "There are no transactions that meet the interest calculation criteria." when running the calculation. Below are screenshots of the AR customer posting profile, interest code, calculation parameters, and aged balances. What am I missing?

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André Arnaud de Cal... 303,039 Super User 2026 Season 1 on at

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Hi Brian,

Have you tried leaving the From date blank on the interest calculation parameters? When you look at all the details of the customer transactions, is the Interest field enabled?

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Alireza Eshaghzadeh 14,839 Super User 2026 Season 1 on at

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Hei Brian,

Please check if you have associated the interest note the customer posting profile "AR" and then try to run the interest note.

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BillurSamdancioglu 20,430 Most Valuable Professional on at

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Hi,

Can you please check AR parameters if you selected to calculate interest on open transactions

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BillurSamdancioglu 20,430 Most Valuable Professional on at

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Hi,

Please check customer if exclude from interest charges is set to "No".

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