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Supply chain | Supply Chain Management, Commerce
Answered

Unable to delete new product variants

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Posted on by

Hi,

The end user created new released product variants and before the variants were added to any orders, we tried to delete them because we realized we used an incorrect item code. However, when we try to delete the variants, we get the error below.

pastedimage1663237751773v1.png

Even the end user also added the variants in correct item code. But through the wrong variant with their item code , unable to delete that variants.

Any suggestion or support will be highly appreciated.

I have the same question (0)
  • Suggested answer
    Komi Siabi Profile Picture
    13,107 Most Valuable Professional on at

    Hello Mohammad,

    You need to firstly delete the dependent product variants.

    Go to Product maters-> Product card -> Product variants

  • Mohammad Haidar Ali Khan Profile Picture
    on at

    Hello Kami,

    You save my a day.

    Thank you very much, the issue has been resolved.

    Thanks & Regards,

    Haidar

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