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Small and medium business | Business Central, N...
Suggested Answer

BC14 on Prem link parameter profile does not work with tenant profile

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Posted on by 150

Hello,

I'm trying to create a link for the web client targeting to a tenant profile and getting an error:

Something went wrong Ein Profil mit der ID XXXXX im Bereich System wurde nicht gefunden.

Selecting the profile manually within BC works with no problems and the profile of the extension is shown as tenant.

https://docs.microsoft.com/en-us/dynami ... lient-urls

Specifies the ID of the profile to open, such as accountant or order processor.

It's possible for two or more profiles have the same ID. Profiles can have a scope of either system or tenant. Also, tenant profiles can be either user-defined (added by using the Profiles page in the client) or extension-based (added by an extension). Among these different types, the IDs of some profiles might be the same. If there's more than one profile with the same ID as you provide, the profile is selected as follows:
If there's a matching system profile, it's used.
If there's a matching user-defined tenant profile, it's used.
If there's only one matching extension-based profile, it's used.
If there are two or more extensions-based profiles with the same ID, then the error message More than one profile has the ID '<ID>' within the Tenant scope. appears. In this case, you can't use the profile parameter for this profile.

Any ideas why this is not working?

Kind regards

Chris

I have the same question (0)
  • Suggested answer
    Marco Mels Profile Picture
    on at

    Hello,

    Feel free to raise this issue to Microsoft via a support ticket for offline analysis.

    Thanks.

  • chrisusesNAV Profile Picture
    150 on at

    Hello,

    if i copy the tenant profile in the web client and set it to "system" the link works without problems. So I can use this as a workaround.

    I assume it should be working as well with the tenant profile? 

    Kind regards

    Chris

  • Suggested answer
    Marco Mels Profile Picture
    on at

    Hello,

    Best is to raise a support request to Microsoft as I am not entirely following the repro how to get to that message using standard CRONUS company.

    Thanks.

  • chrisusesNAV Profile Picture
    150 on at

    Hello,

    I know but the problem is in a customer enviroment without the possibility of direct access for me as an external consultant and developer. Therefore I just wanted to make sure that tenant profiles should also work in BC 14 as described above.

    If this is the case then it's the customers IT decision to take further steps or live with the workaround of copied system profiles.

    Again thank you for you help.

    Kind regards

    Chris

  • Suggested answer
    Marco Mels Profile Picture
    on at

    Hello,

    Understand what you are saying. I did not hear about a change in behavior of profiles but it can surely be something we need to look into a bit deeper.

    Thanks a lot for coming back to us again.

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