Hi,
We are currently having couple of custom ribbon buttons on case entity contained in managed solution for the production environment. W have lost those customization's from the development environment but not from production environment and we wanted to have them back in development environment. We are having difficult time retrieving the ribbon customization's from production to the development.
We tried moving the ribbon customization's via new unmanaged solution from prod to dev environment, created an unmanaged solution and tried including the entity but as the entity is of type managed we are unable to include that to the unmanaged solution from the production environment.
Any suggestions on how to retrieve the ribbon customization's from the managed solution. Thanks in advance.
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